IFOST Blog: Another blog quoting me about using chatbots for customer service

Other related sites

I consult to companies needing help with data science, software development and technology management, and backup and disaster recovery.
I'm building a new kind of dental photography system which is cheap enough for every patient to have access to: triage.dentist
Conference call system to help when you need simultaneous translation done, but the only equipment you have on hand are people's mobile phones... which aren't all smartphones: church-translation.com
My Amazon author page, which is mostly for books around Microfocus' DataProtector (backup) software.
In the past I used to answer a lot of questions on Quora
Early 21st century pre-singularity geek-nerd poetry also available in book form

IFOST Blog