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Saturday 27 April 2024

Do Australian banks care about AI?

Both the 2022 and 2023 Expert Surveys on Progress in AI have identified that acting as a telephone banking operator (including card services) should be fully achievable by AI by 2026. So a forward looking bank would be reporting their AI expenditure as a way of signalling to the market that they aren't going to be left behind. Will any of them do that this year?

If you want to bet one way or the other on this question, here's a prediction market on it: https://manifold.markets/GregBaker/will-a-major-australian-bank-report

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